Returns & Exchanges
We want you to feel confident in your DFYNE gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether it's a fit issue or a change of heart, we've streamlined our process to get you back to your workout as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place your items in their original packaging with all tags attached. Ensure the gear is unworn, unwashed, and free of any gym chalk or sweat marks.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Processing & Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.